Chatbot 2.0: How Conversational AI is Transforming Omnichannel Recruiting

Andrew O'Brien, Product Manager, and
Deepti Yenireddy,
VP of Product, Chatbot, Phenom

The global pandemic has rocked HR and shifted the way we recruit candidates. To support overwhelmed TA teams and enhance productivity, automating tedious tasks is essential — and leveraging chatbots across multiple channels can help.

But how? In this session, we’ll walk through the evolution of chatbots, and you’ll learn key ways:

  • Bots can be leveraged to maintain a competitive advantage in 2021
  • Conversational AI is changing the way candidates interact with your brand
  • Automation can save time so recruiters can focus on more meaningful interactions


Product Manager, Phenom

Deepti Yenireddy

VP of Product, Chatbot, Phenom

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