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A Tried-and-True Internal Adoption Plan for Continuous CRM Success

Zach Elder, Talent Acquisition Systems Optimization Lead for FIS

To ensure long-term HR tech adoption, top organizations must rally their teams for change by providing tactical motivation, ample planning — and a dose of creativity. 

Banking software and financial services company FIS Global crafted a two-phase process for rolling out and maintaining an internal adoption plan for their new CRM. Join Zach Elder, Talent Acquisition Systems Optimization Lead for FIS, as he shares their story—which starts with turning select teams into champions of the new CRM and ends in tangible results. In this IAMHR Power Session, you’ll learn: 

  • The steps necessary to successfully launch an internal adoption plan
  • Change management's role in early adoptions and support of the platform
  • The secret of bringing long-term adoption to life through gamification

Zach Elder

Talent Acquisition Systems Optimization Lead for FIS

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Karen Antrim, Former National Director of Talent Strategies, Trinity Health System